Effective Date: August 12, 2020
Information Collected and Information Use
When you use or access the Sites, we may collect personal information about you for the following purposes for our legitimate interests. If we rely on any other legal basis, it is identified below.
Providing the Sites and our services to you and others.
Operating, evaluating, and improving our organization.
Understanding how you and our clients use the Sites and to determine what features and services may interest you and our clients.
To revise our site features or operation.
To communicate with you and others and respond to requests, including for marketing purposes.
Calculating user levels and diagnosing server problems.
Storing information about your preferences and recognizing you when you use the Sites.
Determining your location.
(1) Information You Submit
Through your use of the Sites, including creating a user account or when you contact us through the Sites, we may request your name, email address, and other personal information. Your name, email address and other information will be used to inform you regarding new services, releases, upcoming events, sending newsletters, and sending promotional materials. The personal information you provide may also be used to complete transactions, such as when you download content, register for a subscription, or make a payment.
You can log in to our Sites using federated authentication providers such as Google. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name, email address, and other personal information to pre-populate our sign up form.
In the case of services requiring payment, we request credit card or other payment account information, which will be used solely for processing payments. This information may include your name, the address of the card holder, the expiry date, and the last four digits of the credit card number.
(2) Information We Collect Automatically
Sites Usage and Visitor Details
Your Sites usage details such as time, frequency, duration and pattern of use, features used, and the amount of storage used will be recorded by us in order to enhance your experience of the Sites and to help us provide you the best possible service.
We may use the Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details to analyze the trends, administer the Sites, track visitor movements, facilitate downloads, and
to improve our Sites. We may link this automatically collected data to other information we collect about you.
Cookies and Other Tracking Technologies
We use temporary and permanent cookies to enhance your experience of our Sites. If you have turned cookies off, you may not be able to use registered areas of the website. We tie cookie information to your email address when you elect to remain logged in so as to maintain and recall your preferences within the website.
Technologies such as cookies, beacons, tags, and scripts may be used by the Sites. These technologies are used in analyzing trends, administering the Sites, tracking users’ movements around the Sites, and to gather demographic information about our user base as a whole. We may create and use reports based on the use of these technologies on an individual as well as aggregated basis.
We may allow third parties to use the Sites to collect personal information about your online activities over time and across different websites, applications, and other online products or services.
Additional Information Uses
We may process your personal information and data as necessary for the performance of a contract or to comply with our legal obligations. We may retain and use your personal information to resolve disputes, enforce our rights, or to protect the legal rights, property, safety, and security of us, our users, and others. We may also use your personal information to comply with applicable law and industry standards, and to enforce our policies, Terms of
Service, or rights arising from contracts, or for such other purposes that you may authorize at the time you submit the information.
Information from Third Parties
We may collect information about you from third parties, including third party applications, social media applications, or data providers that collect demographic or marketing-related information, such as lead generators.
With whom we share Information
We may share your personal information and data with our business partners who sell our products and services so they can communicate with you about your purchase and related matters.
Please be aware that laws in various jurisdictions in which we operate may obligate us to disclose user information and the contents of your user account to the local law enforcement authorities under a legal process or an enforceable government request. We may disclose personal information to investigate or prevent unlawful activities or misuse of the Sites. In addition, we may also disclose personal information to protect the rights, property, or safety of us, our users, our employees, or the general public.
We may also disclose personal information to a buyer or other successor or organization in the event of an actual or potential merger, acquisition, divestiture, restructuring, reorganization,
dissolution, or other sale of all or a portion of our business or assets, including as part of bankruptcy, liquidation, or similar proceeding.
We maintain appropriate data collection, storage, processing practices, and security measures, intended to protect personal information collected through the Sites.
Your Choice in Information Use
You may be asked to provide personal information to engage in certain activities, such as to submit an order or to request information from us. You may choose not to provide the personal information we request. If you choose not to provide us with your personal information, we may not be able to process your request, such as to complete transactions or fulfill orders.
Not providing information we request may also restrict your ability to use certain features of the Sites. For example, you may be able to restrict the collection of personal information or functionality through your device's operating system or by disabling cookies, but doing so may prevent you from using the functionality of the Sites. Some Internet browsers have a “do-not- track” feature that let you tell websites that you do not want to have your online activities tracked. At this time the Sites do not respond to browser “do not track” signals.
From time to time, we may send emails to you regarding new services, releases, promotional materials, and upcoming events. You may opt out of receiving newsletters and other secondary messages from us by selecting the ‘unsubscribe’ function present in every email we send. However, you will continue to receive essential transactional emails.
For more information about your choices regarding your personal information, you may contact us using the information in the “Contact Us” section below.
Notification of Changes
European Privacy Rights
This section sets out rights applicable to personal data of individuals located in the European Economic Area (“EEA”) and Switzerland, and our obligations regarding their personal information.
If you are located in the EEA or Switzerland, then you have the right to request access to and correction or deletion of your personal information. You may also request that we provide you with a copy of your personal information, or update it or delete it on your behalf. Your right to request access, correction, or deletion is sometimes limited. For example, we will not provide you with access to information that includes personal information of another person, and we will keep limited personal information notwithstanding a request to delete if necessary, for example, for us to establish, exercise, or defend against a legal claim. To request access to, or correction or deletion of your personal information, please submit your request by sending an email to the address specified in the “Contact Us” section below.
Similarly, you have the right to restrict or object to our processing of your personal information. The right to restrict processing arises only in limited circumstances, for example, if you think we are processing inaccurate information. In cases where our basis for processing your information is the satisfaction of our legitimate interest (e.g. fraud prevention), you may object to our processing. However, we will decline your request if our interest in continuing to process your information is sufficiently compelling to legally override your interest in the request, or our
processing is necessary, for example, to establish, exercise, or defend a legal claim. You may also prevent us from sending direct marketing at any time without limitation. To request a restriction or to object to processing, please submit your request by sending an email to the address specified in the “Contact Us” section below.
You also have the right to obtain your personal information and transfer it to another party, or ask us to do so on your behalf, which we will do when technically feasible. This right is limited, and only arises when our processing of your information is automated and based on your consent or our user agreements and/or terms and conditions. If our processing of your information is based on your consent, you have the right to withdraw that consent at any time. To exercise these rights, please submit your request by sending an email to the address specified in the “Contact Us” section below.
Individuals in the EU also have the right to lodge a complaint with a supervisory authority established in their country.
We retain data for a reasonable period to effectuate transactions and our legitimate interests.
Transfers of Information
When we transfer personal information from the EEA or Switzerland to entities located outside of the EEA or Switzerland, we rely on legal mechanisms such as your consent or standard contractual clauses adopted by the European Commission to establish adequate safeguards.
We have designated Andreas Noack as our representative in the European Union (“EU”). For EU specific questions you can reach our EU representative at [email protected].