Our Experts Help You Maximize Julia’s Potential and ensure your success
The technical team at Julia Computing includes a large number of Julia committers. There is no question related to Julia that our team cannot answer.
Our team monitors Julia environments 24/7, and can often resolve issues before they occur.
Attend private sessions to understand the product roadmap and provide input.
Julia Computing provides development support and maintenance services to Customers in connection with the Software as follows:
|Feature / Description||Standard Support||Production Support|
|Bug Fix Request||1 day response time SLA, email only||Response within 4 hours1, email and phone options|
|Minor Feature Request||2 day response time SLA, email only||2 day response time SLA, email and phone options|
|Major Feature Request||Bespoke2||Bespoke2|
|Upgrades, Updates, Patches||May be available for download before the general release of next JuliaPro release. New package requests prioritized for review.||Priority notification of upgrades, updates, or patches that will affect your production packages and without impact to your business|
|Julia Computing Slack Channel||No||Yes3|
|Prioritized Access to Julia Computing experts||Up to 1* hour per month1||Up to 2* hours per month|
|Access to Enhanced Support FAQs and Knowledge Base||Yes||Yes|
Average yearly salary: $
|Number of developers||$ per year|
|% of time developers spend on maintenance||%||$ per year|
|% of maintenance time spent on open source||%||$ per year|